I loathe tech support so I switched my parents to Ubuntu a while ago. But, you may not be so lucky. Your parents may not like Ubuntu. I can't imagine why they wouldn't, but, if they don't and they must absolutely have Windows, then use Windows SteadyState. It's free. [via this /. thread]
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With Ubuntu's release a few weeks ago of Ubuntu 14.10, Mate has now become an official flavor of Ubuntu.
The Ubuntu 14.10 Release October 23, 2014
Ubuntu 14.10 will be released shortly and I know you are chomping at the bit and want to know all about it.
A Zapus is a kind of jumping mouse. A Zesty Zapus is the new Ubuntu Linux operating system, 17.04.
It has just been released and has some important features. But Zesty Zapus is not as interesting at the Artful Aardvark, which I'll discuss briefly below.
Hey, wait! Ubuntu One was the next big thing. It was better than dropbox and iTunes and everything! I never personally got it to work for me, though I did sign up for it. Just now, I got an email from The Ubuntu One team telling me the file service system would be gone effective June 1, 2014.
There's always Kubuntu.